Help us improve Answers HQ! Take Survey No, Thanks

Keep getting disconnected from ea servers fifa 20

by Wh1TE_mAgiC
Reply

Original Post

Re: Keep getting disconnected from ea servers fifa 20

Community Manager

Hello, @crz0x3.

 

Are you playing on a wired or wireless connection?

Aljo.png
Message 21 of 181 (1,806 Views)

Re: Keep getting disconnected from ea servers fifa 20

★ Apprentice

I'm having same problem and I have tried everything you said

 

my wl was a disaster.  please give an urgent feedback and solution to fix this damn issue 

Message 22 of 181 (1,695 Views)

Re: Keep getting disconnected from ea servers fifa 20

Community Manager

Hello, @youssman4.

 

Do you play on a wired or wireless connection?

Aljo.png
Message 23 of 181 (1,666 Views)

Re: Keep getting disconnected from ea servers fifa 20

★ Apprentice

hello

 

I'm on wired connection and I have tried all the steps mentioned in troubleshooting steps

 

can you please double check if I have any issue with my account 

Message 24 of 181 (1,653 Views)

Re: Keep getting disconnected from ea servers fifa 20

[ Edited ]
★ Apprentice

sorry for my come back 

 

I'm not using this username

my username is [removed - CM]

 

recently I have tried to modify my email address assigned to.my account and I guess this is what is causing my issue

 

can you please help in this regard

 

I would like to disable youssman4 and keep only the other one 

 

thank you in advance 

Message 25 of 181 (1,649 Views)

Re: Keep getting disconnected from ea servers fifa 20

Community Manager

@youssman4 

 

You can edit your email address by logging into your account settings at www.origin.com. If you need help with this, @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They can get your email updates as long as you can verify ownership of the account.

Aljo.png
Message 26 of 181 (1,636 Views)

Re: Keep getting disconnected from ea servers fifa 20

★★★ Newbie

I’ve been experiencing the same issue what can I do to fix it?

Message 27 of 181 (1,540 Views)

Re: Keep getting disconnected from ea servers fifa 20

Community Manager

@Wasfim 

 

The first thing to try is power cycling your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up.

 

If that doesn't help, we'll continue to troubleshoot this. Let me know how it goes. Thank you.

Aljo.png
Message 28 of 181 (1,538 Views)

Re: Keep getting disconnected from ea servers fifa 20

★★★ Apprentice

i also have this problem. it's been going on almost for 3 weeks. i did literally everything. only solution i found is to play with mobile phones hotspot. when i connect the internet through mobile phones hotspot i don't live this. someone should do something about it. if it was only me who have this problem i would say it's because of my router but it's not since lots of people have this.

Message 29 of 181 (1,528 Views)

Re: Keep getting disconnected from ea servers fifa 20

Community Manager

@SeaRs_GS 

 

Since you can play through a hotspot, that would mean there's an issue with your router or the network you play on. When you connect to your home network, is it on a wired or wireless connection?

Aljo.png
Message 30 of 181 (1,518 Views)
Twitter Stream