[July 22]Account reset

[cocohaomeili]

天哪，我刚6个小时没登录游戏，今天一登录游戏，就发现我的游戏账号已经变成了1级，战绩和等级都被清空了

[EA_Pythia · Accepted solution]

Hello @cocohaomeili,

At the moment, the following languages are supported on Answers HQ: 

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I'm locking this topic now but please, feel free to repost it in any of the aforementioned languages in the appropriate forum.

You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: Talk to us: How To Contact EA Help for Support. 

In case of banned account, please reach out directly to our Terms of Service team.

Thanks!

[EA_Pythia · Accepted solution]

Hello @cocohaomeili,

At the moment, the following languages are supported on Answers HQ: 

•  English
•  Deutsch
•  Español
•  Français
•  Русский форум
•  Português
•  Jezyk polski
•  Italian
•  Nederlands

I'm locking this topic now but please, feel free to repost it in any of the aforementioned languages in the appropriate forum.

You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: Talk to us: How To Contact EA Help for Support. 

In case of banned account, please reach out directly to our Terms of Service team.

Thanks!