ACCOUNT RESET, LOST ALL PROGRESS!!!!

by ToNyyyAnTonYYY
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Original Post

Apex has progession lost

★★★ Newbie

Fix it please psn db3savage4nem. I was prestige 1 level 400 and I was battle pass tier 88. 

Message 10 of 161 (1,382 Views)

Re: Account Reset to Level 1

★★★ Newbie

I got the same issue now as well.

 

Lost my level progress and stats. But unlocked champs skins and currencies i still have.

Message 11 of 161 (493 Views)

Reset my level to 1

★★★ Newbie

Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? Doge_Bambagi
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Doge_Bambagi
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Logged on
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Logged in
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 5/6
When did this happen? (dd.mm.yy hh:mm) 21/7/24
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I m stuck on level 1
What should be happening instead? I should be aover level 121
Steps: How can we find the bug ourselves? I m level 1 after 4 years of playing regularly

I m level 1

Message 12 of 161 (395 Views)

Re: Apex has progession lost

★★★ Newbie
@db3savage This is my second post about this btw kinda sad that you guys don’t respond to fix your game….
Message 13 of 161 (1,354 Views)

Re: Apex level reset to level 1 but I still have my skins

★★★ Newbie

I tried to link and unlink as that was one of the suggestions on the help portal, but exactly everything the same as OG post.

Message 14 of 161 (753 Views)

Re: Account reset

★★★ Newbie

My account was reset can you please look into it? i logged on today after getting error. When i logged on i was reset. I made a case but no response.

Message 15 of 161 (751 Views)

Account reset

★★★ Newbie

My apex account was reset to level one

Message 17 of 161 (399 Views)

Re: Account reset

★★ Apprentice

My account also was reset when I logged in today, everything was fine yesterday (saturday). I should be on level 101 in the battlepass and now I'm worried I won't be able to unlock the last (and imo best) reactive 30-30 before the season ends.Untitled.png

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Message 18 of 161 (730 Views)
Highlighted

ACCOUNT RESET, LOST ALL PROGRESS!!!!

★★★ Newbie

I also lost all my progression, Ea can we fix this????

Message 19 of 161 (653 Views)

Re: Level Reset

★★ Apprentice

Me too, but I also lost all skins

Message 20 of 161 (653 Views)