Help us improve Answers HQ! Take Survey No, Thanks

Jan Login Rewards screen bug

by JaysinB
Reply

Original Post

Highlighted

Jan Login Rewards screen bug

★★★★ Newbie

Starting on Jan 31st my login screen is bugged and I didn't have the ability to collect the last Zeta. Here's a screenshot. My username in game is Jayzen and my ally code is 667-799-128

Message 1 of 2 (116 Views)

Re: Jan Login Rewards screen bug

★★★★ Novice
You are not the only one who is facing this issue. The best thing to do is contact EA Support through this link: https://help.ea.com/ .

Provide EA support with your Player ID located in settings and explain what has happened to you.

Hopefully this helps Standard smile
Message 2 of 2 (101 Views)

GET SUPPORT AS YOU PLAY

Find and tap Contact Support in-game under Settings, or contact us on EA Help.

Contact EA Help

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help