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Re: Its been 3 years

by ThE-SpEll
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Its been 3 years

★ Novice

Hello

About 3 years ago I got a permenant lock on my account for giving my friend some coin

The sent me two emails back to back

One with a warning and the other one with the ban

I have been trying to explain ny side of the story but mo body seems to care to hear me

Imagine an old loyal costumer since the beginning playing fifa every year openning packs never baught a single coin abd I get this kind of treatment!!

The crazy thing tho they accused me of being a coins trader

I openned hundreds of packs and I've been reaching elite rank in fut champions so that whu do I need to sell or buy coins? That makes no sense

Btw I'm still banned from playing fifa.. imagine my dissapointment 

 

Can someone help me with this issue?

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Re: Its been 3 years

Community Manager
@ThE-SpEll Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ.
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Re: Its been 3 years

Community Manager
@ThE-SpEll Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ.
Aljo.png
Message 2 of 3 (180 Views)

Re: Its been 3 years

★ Novice

I've doing that for 3 years.. nothing

Same "copy & paste" answer

They are like robots or something.  Trained to not help

 

I seriously don't deserve this to be honest

I deserve way better than this

 

Zero respect from that support team

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