It says : REWARD NOT EARNED

by uyhhgfrrggfgh
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It says : REWARD NOT EARNED

★★★ Newbie

For the Muggsy bogues legend collectible it says reward not earned even though I completed and won all 3 of the events

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Accepted Solution

Re: It says : REWARD NOT EARNED

EA DICE Team

@uyhhgfrrggfgh

 

For missing in-game content have your Mobile User ID ready and contact our Game Advisors via EA Help:

 

Start with selecting your country of residence to setup your contact. If your country isn't listed you should select either United States or United Kingdom.

Country.PNG

 

Now follow the numbered steps as shown in the picture. If you are unable to login you will also be able to create an anonymous case at this point.

Login.PNG


 

 

  • The final page doesn't load? press F5 on your keyboard to reload the page or try another browser.
  • You get no contact options? you are most likely trying to contact the selected channel outside of operating hours.
  • Your country has no phone number? use a voIP program such as Skype to contact our UK channel via +44 203 0141818.

 

 

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Message 2 of 2 (746 Views)

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Re: It says : REWARD NOT EARNED

EA DICE Team

@uyhhgfrrggfgh

 

For missing in-game content have your Mobile User ID ready and contact our Game Advisors via EA Help:

 

Start with selecting your country of residence to setup your contact. If your country isn't listed you should select either United States or United Kingdom.

Country.PNG

 

Now follow the numbered steps as shown in the picture. If you are unable to login you will also be able to create an anonymous case at this point.

Login.PNG


 

 

  • The final page doesn't load? press F5 on your keyboard to reload the page or try another browser.
  • You get no contact options? you are most likely trying to contact the selected channel outside of operating hours.
  • Your country has no phone number? use a voIP program such as Skype to contact our UK channel via +44 203 0141818.

 

 

Message 2 of 2 (747 Views)