Re: Issues moving from F2P to Preferred

by Belgorad
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Issues moving from F2P to Preferred

★★★★★ Newbie

Hello, yesterday i made a purchase of Cartel Coins in order to get the preferred account status but my account still figures as Free to Play. I restarted the game a couple of times and waited an entire day and still no change. Is there any way to fix this?

Thanks

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Accepted Solution

Re: Issues moving from F2P to Preferred

Hero
If it hasn't been converted and its been over 24 hours I would call customer service as these types of issues would only be resolved via phone:

USA: 1-(855)-345-2186
UK: (0203) 0141 826
--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.

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Message 2 of 2 (278 Views)

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Re: Issues moving from F2P to Preferred

Hero
If it hasn't been converted and its been over 24 hours I would call customer service as these types of issues would only be resolved via phone:

USA: 1-(855)-345-2186
UK: (0203) 0141 826
--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.
Message 2 of 2 (279 Views)