August 2019
Product: FIFA 19
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? Davied92
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Objectives
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 31/08/2019
What time did you see the bug? (HH:MM AM/PM) 10:00 AM
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? There is a need to claim item but can't claim, pictures attached
What happens when the bug occurs? I would like to open my packs,but i can't there is bronze unlock item which need to claim but i can'T claim and can't open my packs...
What should be happening instead? Me playing a game
Please see attached photos about this issue
August 2019
solved by web app
September 2019
Hi, how was this solved? I have the same issue.
September 2019
I too have this issue on the xbox so would be interested in the fix
September 2019
Have you solved this please can you help me as I have the same issue. Thanks
September 2019
Can you give me specific informations how you did solved this problem pls ?
September 2019
I got it !
Just download FIFA 19 mobile app log in via EA account linked to your XBOX account and quick sell “unlock” item
September 2019
September 2019
No problem mate