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Issue with pack opening

by Davied92
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Original Post

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Issue with pack opening

★★ Newbie

Product: FIFA 19
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? Davied92
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Objectives
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 31/08/2019
What time did you see the bug? (HH:MM AM/PM) 10:00 AM
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? There is a need to claim item but can't claim, pictures attached
What happens when the bug occurs? I would like to open my packs,but i can't there is bronze unlock item which need to claim but i can'T claim and can't open my packs... Frown
What should be happening instead? Me playing a game

Please see attached photos about this issue

Message 1 of 9 (369 Views)
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Re: Issue with pack opening

★★ Newbie

solved by web app 

Message 2 of 9 (353 Views)
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Re: Issue with pack opening

★★ Newbie

Hi, how was this solved? I have the same issue.

Message 3 of 9 (322 Views)
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Re: Issue with pack opening

★★ Newbie

I too have this issue on the xbox so would be interested in the fix

Message 4 of 9 (276 Views)
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Re: Issue with pack opening

★ Novice

Have you solved this please can you help me as I have the same issue. Thanks

 

Message 5 of 9 (214 Views)
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Re: Issue with pack opening

★ Novice

Can you give me specific informations how you did solved this problem pls ?

Message 6 of 9 (196 Views)
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Re: Issue with pack opening

★ Novice

I got it ! 

Just download FIFA 19 mobile app log in via EA account linked to your XBOX account and quick sell “unlock” item

Message 7 of 9 (179 Views)
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Re: Issue with pack opening

★ Novice
@Schwadler_SK Thanks mate. Worked to my son's relief.
Message 8 of 9 (167 Views)
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Re: Issue with pack opening

★ Novice

No problem mate Standard smile

Message 9 of 9 (163 Views)
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