[Information requested] Xbox One - League Mode Stuck

[JohnnyLiveAPc]

omg!! it works I got into a game it was the headband take it off!

[xMeOwZuRx]

Too bad I will have to wait until Friday to try!! Enjoy!! 

[EA_Roger]

Hello all,

First of all I want to take the time to thank you for all of the information you provided, this helped us narrow down the root cause and we are currently working on implementing a fix. We no longer need any data on your behalf.

In the meantime (and as bizarre as this sounds), the issue is tied to the headband. If you still have time left on your trial would you mind trying to get into the League again without the headband?

Thanks,

Roger.

[JohnnyLiveAPc]

yup taking the headband off works tho I only have 15 mins left ima have fun when the game drops tonight aat 12am est

[EA_Roger]

I'm glad to hear that @JohnnyLiveAPc, again I'm sorry for the time you couldn't spend on the on the trial. 

[princebama57]

Woooooow yes this was the fix for me too!

[EA_Roger · Accepted solution]

Update: This issue has now been fixed with the recent title update, this workaround should no longer be needed. 

[EA_Roger · Accepted solution]

Update: This issue has now been fixed with the recent title update, this workaround should no longer be needed.