June 2020 - last edited June 2020
Hello,
I had saved up 58 zeta materials and was using them on two characters today (about an hour ago). I ended up zeta'ing the wrong character. I ended up putting a zeta on Captain Phasma, and intended to put it on First Order Stormtrooper. I was rushing a bit and both characters resemble each other, and it was purely accidental.
I've never asked this before and I've been playing for many years, and have invested a lot. If possible, I would like to request a refund or reassignment of the zeta ability.
My Star Wars Galaxy of Heroes Ally Code: 147-157-716
Would appreciate any assistance! Thank you much!
June 2020
Hi @k3nw74,
Thanks for reaching out. This isn't a case that we're equipped to offer you support with from the forum. We'd need you to send us in a Help ticket from your SWGOH account. Please follow the steps in this guide: How to contact support. Once the support team receive a help ticket sent in from your account, they can take a look into this for you and get back to you.
- EA_Lanna
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