Madden 21 Roster Update Error

[tippit94]

Yes I did I tried connecting with both suggested ports on the support page. Same results. 

[EA_Blueberry]

@tippit94 Can you attach a DxDiag to this post so we can see your system specs and Windows error messages?

[Avenutss]

I haven’t been able to play anything online for the past 4 days because I’m unable to download the newest roster. I know the problem isn’t my internet I’ve tried moving locations and it still happens. Anytime I try to download the newest roster it attempts to load and then says “an error has occurred while downloading the latest roster” please help me fix this issue

[tippit94]

i dont know how to do that but i figured the almost 4 gig update to this game this week would fix this issue but it has not.

[EA_Blueberry]

@tippit94 The team is aware of that roster update error. I've seen players mention that if you use "Import Roster" for starting up a Franchise instead of the option to use the latest and start the Franchise in the regular season (skip pre-season) that can help get around it freezing.

[tippit94]

my problem is not in franchise mode its in expedition playing head to head with a friend. the game has been out for 3 weeks and i still have not been able to play with people online.

[mathematics654]

 Every time I launch the game I get this error msg, when I click OK it try again, and after that I have to choose to not update, since I keep getting the msg, the game work as usaul when I click no

[RankB90]

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Tippit94 any luck on finding a solution for this problem? I'm having the exact same issue. Go to exhibition go online head to head and the roster will not update and keeps giving me the error as well!!! 60 dollars for a video game you cant even play online because this error!! EA this needs to be fixed .. I figured with the 4 gig update it would fix it but nope. Still nothing 

[RankB90]

@mathematics654 Any luck ??

[RankB90]

@tippit94 Any luck?? sorry didnt tag you in my comment