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[Info] Known issues (updated 14 Dec)

by Carbonic
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[Info] Known issues (updated 14 Dec)

[ Edited ]
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Carbonic

November 2018 - last edited December 2018

Taken from https://forums.battlefield.com/en-us/discussion/161023/battlefield-vs-known-issues-list#latest

 

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Hi Battlefield V Community,

Launching a massive game like Battlefield V is equally exciting as it is challenging. Our teams have worked incredibly hard to get Battlefield V to a playable state that's rewarding and smooth.

However, some bugs and issues may have made it into a shipped build, and there may be some that crop up that we didn't catch. The beauty of thriving community and a live game means that when the two work together it results in the quick acknowledgement of issues, and hopefully hasty resolutions of them.

 

Bug/Issue Reporting Guide

If you've experienced an issue in Battlefield V, use the following guide to help you know where to go to get help or report it to our DICE developers.

  • What do I do if I've experienced an issue in Battlefield V?

    • Check the Battlefield V Known Issues below to see if we're already tracking against it.

    • If the issue isn't reported below, please go to the Answers HQ portal to report it. You can use this handy guideto help you out.

    • If you've experienced an account related issue, please reach out to our Customer Support team who has access to your account at http://help.ea.com.

 

Below is the current running list of known issues in Battlefield V, broken down per platform.

Note: We will continually update this thread through the life cycle of Battlefield V so you know where to go in case you come across an issue. Also, watch for spoilers when reading any of the War Stories issues.

 

Hot Issues

  • All Platforms

    • Footstep Audio

      • We know there’s been some issues with the footstep audio.

      • Status: We’re currently testing proposed updates and hope to roll these out soon.

    • Panzerfaust Improvements Confusion

      • We realize we put a lot of emphasis on the elements we "buffed" with the Panzerfausts and not enough about the “nerfs”. The maximum damage of the Panzerfaust has dropped. In all normal cases, the Panzerfaust will take more hits to kill all tanks, making tanks more survivable. The 5 damage hits were only rare edge cases of poor hits (less than 10 damage). Yes, while they are 3x better now, it's still only approximately 15 damage. When hitting a tank on its side, we've dropped the damage from approx. 50 to an estimated 25. From the rear, you used to be able to 2-shot a tank - now it takes at least 3 hits.

    • New Skin Prices

      • We’ve received reports that the Company Coin prices for some skins are quite high.

      • Status: We are taking a look at all prices and adjusting appropriately.

    • Not Getting the Tiger I Skin for Completing War Story: The Last Tiger

      • Status: We’re currently investigating. Hold tight!

    • Company Coin Accrual at Max Rank 50

      • At max Rank 50, players are not properly accruing Company Coin. Apologies for misinforming you that outstanding Company Coin issues have been resolved with a recent proposed fix. It's apparent that this is not the case.

      • Status: We are currently investigating the issue further to identify the root cause. Once we've found a fix we will inform you of a fix ETA. We're also investigating retroactive awarding the Company Coin you may have missed while being Rank 50.

    • Company Coin Retroactive Award (to be completed)

      • Status: We’re currently investigating a proposed fix that will retroactively award players who reached Max Rank 50 prior to a proposed Max Rank 50 Company Coin accrual fix (the previous issue did not allow Max Rank 50 to accrue Company Coin anymore). This retroactive award will credit player inventories with the appropriate Company Coin for time spent in game at Max Rank 50 where players were not receiving new Company Coin. Apologies on previously communicating that the retroactive award was processed – there was a miscommunication between teams. Thanks for the understanding.

    • Inconsistent tracking of the Tides of War assignments

      • On some servers, there is inconsistent tracking of Tides of War assignments that results in not being able to complete the mission

      • Status: Currently investigating

  • PC

    • Game Crashes After Chapter 1: Overture Update

      • Status: Workaround provided below.

      • If you find Battlefield V is crashing post-update and you have an AMD graphics card, updating your Radeon graphics driver will make things more stable.

      • We’ve had reports of crashing on AMD cards with Radeon driver version 18.11.1 in single-player and multiplayer modes. We’re working with AMD on this, but in the meantime updating to Radeon version 18.2.1 will improve things for you.

  • Xbox One & PlayStation 4

    • Controller Vibrations are Not Working on Grand Operations

      • Controller vibrations do not work when playing Grand Operations.

      • Status: We’ve identified the issue and will be fixed in an upcoming update.

    • The PS4 and X1 chat logs are no longer showing up after the update.

      • Status: This is a known issue. We are looking into this.

 

Battlefield V Known Issues

All Platforms

  • Audio

    • Footstep Audio

      • We know there’s been some issues with the footstep audio.

      • Status: We’re currently testing proposed updates and hope to roll these out soon.

  • Armory

    • Soldier / Clothing bundles / sets are unclear as to what they contain

      • When viewing the contents of the Soldier bundles in the Armory, it is not clear that the bundle contains both the base Torso and Leg items, but also the Rare variants. Instead, the impression is given that the legs and torso are listed twice in error.

      • Status: Currently investigating.

    • Blued Set of STEN unlocks grip part instead of hand guard part as stated in its description

      • Blued Set for Sten unlocks Muzzle Barrel Receiver Magazine and GRIP instead of handguard

      • Status: Fix coming in an upcoming update.

  • Combat Roles

    • Support - Engineer - Heavy Weapon Trait makes a support player have almost no overheat while using an AA gun

      • Status: Fix coming in an upcoming update.

  • Customization

    • New Skin Prices

      • We’ve received reports that the Company Coin prices for some skins are quite high.

      • Status: We are taking a look at all prices and adjusting appropriately.

  • Deluxe Edition

    • The Deluxe Upgrade offer in-game does not provide an option to upgrade the title to the deluxe edition instead offers the full game

      • Status: Currently investigating.

  • Rewards

    • Missing pre-order or edition items

  • Stats

    • Multiplayer stats track in Single player

      • Status: Fix coming in an upcoming update.

  • TTK (Time to Kill) / TTD (Time to Death)

    • Balancing

      • We are currently looking into further improvements to TTK and TTD.

      • Status: Currently investigating.

  • Unlocks

    • Company Coin Accrual at Max Rank 50

      • At max Rank 50, players are not properly accruing Company Coin. Apologies for misinforming you that outstanding Company Coin issues have been resolved with a recent proposed fix. It's apparent that this is not the case.

      • Status: We are currently investigating the issue further to identify the root cause. Once we've found a fix we will inform you of a fix ETA. We're also investigating retroactive awarding the Company Coin you may have missed while being Rank 50.

    • Company Coin Retroactive Award (to be completed)

      • Status: We’re currently investigating a proposed fix that will retroactively award players who reached Max Rank 50 prior to a proposed Max Rank 50 Company Coin accrual fix (the previous issue did not allow Max Rank 50 to accrue Company Coin anymore). This retroactive award will credit player inventories with the appropriate Company Coin for time spent in game at Max Rank 50 where players were not receiving new Company Coin. Apologies on previously communicating that the retroactive award was processed – there was a miscommunication between teams. Thanks for the understanding.

    • Not Getting the Tiger I Skin for Completing War Story: The Last Tiger

      • Status: We’re currently investigating. Hold tight!

    • Last Tiger - Letters not counted (Required to unlock Tank Skin)

      • Players are claiming to have found all Letters, and completed all challenges, but do not have access to the tank skin.

      • Status: Currently investigating.

  • User Interface

    • Platoon tag is not visible in game chat

      • Platoon tag doesn't appear in game chat near User's name.

      • Status: Current investigating.

  • War Stories

    • The Last Tiger Challenge to complete without repairing is not registering

      • Status: Currently investigating.

  • Weekly Missions

    • "Hold the Fort" week 1 mission does not track towards completion upon meeting the requirements "Kill 1 enemies with stationary weapons"

      • Status: Fix implemented on server side. Please let us know if you're still seeing issues.

    • Inconsistent tracking of the Tides of War assignments

      • On some servers, there is inconsistent tracking of Tides of War assignments that results in not being able to complete the mission

      • Status: Currently investigating

 

PC

  • Crashes

    • Game Crashes After Chapter 1: Overture Update

      • Status: Workaround provided below.

      • If you find Battlefield V is crashing post-update and you have an AMD graphics card, updating your Radeon graphics driver will make things more stable.

      • We’ve had reports of crashing on AMD cards with Radeon driver version 18.11.1 in single-player and multiplayer modes. We’re working with AMD on this, but in the meantime updating to Radeon version 18.2.1 will improve things for you.

  • DXR

    • The latest update brought several improvements to the DXR technology.

    • DXR Ray Tracing Performance Optimizations

      • NVIDIA has been working closely with EA and DICE to rapidly optimize DXR Ray Tracing in Battlefield V, improving performance up to 50%.

      • GeForce RTX 2080 Ti gamers will now be able to achieve 60+ FPS at 1440p resolution with DXR Raytraced Reflections set to Ultra quality.

      • GeForce RTX 2080 gamers will now be able to achieve 60+ FPS at 1440p resolution with DXR Raytraced Reflections set to Medium quality.

      • GeForce RTX 2070 gamers will now be able to achieve 60+ FPS at 1080p resolution with DXR Raytraced Reflections set to Medium quality.

    • Other DXR Ray Tracing Improvements

      • Made stability improvements while running the game with DXR Ray Tracing on.

      • Improved performance of several components of the ray tracing implementation.

      • Improved ray tracing performance against foliage and vegetation.

      • Using frame buffer data, where applicable, to increase overall ray tracing quality.

      • Removed inactive geometry from ray traced scenes.

      • Fixed medium quality setting not applying correctly.

  • Rewards

    • Multiple rewards are not granted upon reaching specific ranks on ToW

      • Status: Currently investigating.

  • Servers

    • Matchmaking fails on "Domination" , "Team Deathmatch" and "Frontlines Small" through the quickmatch

      • Status: Fix coming in an upcoming update.

  • Squads

    • Sometimes squad UI lose functionality making the players unable to leave the squad

      • Status: Fix coming in an upcoming update.

  • Video Options

    • Lighting is too bright in-game

      • Try switching off HDR in the video settings. Restart your game once you’ve done that and you should see a change in the lighting right away.

      • Status: Resolution proposed above.

    • Video option changes not sticking in windowed mode

      • Any changes you make to graphics settings in windowed mode currently need a restart of the game to apply, despite what the on-screen message says.

      • Status: Resolution proposed above.

 

Xbox One

  • Controller

    • Controller Vibrations are Not Working on Grand Operations

      • Controller vibrations do not work when playing Grand Operations.

      • Status: We’ve identified the issue and will be fixed in an upcoming update.

  • Crashes

    • Game hanging on the main menu when you resume it

      • If you’ve left Battlefield V running on your Xbox One while it went into power saving mode, you’ll need to restart the game to play it.

      • Status: Resolution proposed above.

  • UI

    • The chat logs are no longer showing up after the update.

      • Status: This is a known issue. We are looking into this.

 

PlayStation 4

  • Aim Assist

    • Aim assist in vehicles

      • Aim assist isn’t working the way it should on vehicle weapons on PlayStation 4. Our engineers are working on recalibrating them.

      • Status: Current investigating.

  • Controller

    • Controller Vibrations are Not Working on Grand Operations

      • Controller vibrations do not work when playing Grand Operations.

      • Status: We’ve identified the issue and will be fixed in an upcoming update.

  • Crashes

    • Hanging after an update

      • If your PlayStation 4 gets stuck at connecting when you’re applying a manifest update in Battlefield V, you may need to restart your system. We’re currently working on a fix for this.

      • Status: Current investigating.

  • Deluxe Edition

    • Asia Only - Deluxe edition post launch seems to only grant standard edition

      • Status: Currently investigating.

    • Asia Only - Enlister Offer not available to download for pre-order code accounts

      • Enlister offer is not available to download on accounts that have redeemed a pre-order code, reason given 'You do not own: Battlefield V Pre-Order'. This is when accessing the Enlister offer by searching it from PlayStation Store.

      • Status: Currently investigating.

  • Servers

    • Matchmaking fails on "Domination" , "Team Deathmatch" and "Frontlines Small" through the quickmatch

      • Status: Fix coming in an upcoming update.

  • UI

    • The chat logs are no longer showing up after the update.

      • Status: This is a known issue. We are looking into this.

 

Edit: Updated as of Dec 14 at 2:34pm PT.

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