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[Info] Compatibility on Android devices

by EA_Mai
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Original Post

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Re: Sims Mobile on Galaxy Tab A

@Anayath1 you could try the suggestions from Mai on the first page of this thread on her tablet. Who knows maybe it will work... 

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Message 51 of 107 (1,742 Views)
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Re: Sims Mobile isn't compatible?

Community Manager
Hi @BigGamerGirl,

I didn't mean bigger in the sense of installation size Wink

Keep in mind The Sims FreePlay was released 7 years ago, and technology and mobile phones have changed a lot in that time. Your phone might be able to run The Sims FreePlay but not The Sims Mobile.

You can buy a new phone today, yes, and it can be unable to run the game - depends on how powerful your new phone is. It's the same than with computers: you can buy a new computer today, but if it's not designed to run games, it might not be able to run them.

-Mai
Message 52 of 107 (1,737 Views)
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Why is my phone not compatible when I meet the requirements?

★★★ Novice

I can only find what version of Android you need to have in order to download, but that's it... There is nothing else I have found yet it says my phone is not compatible and has plenty of space. It's not that old at all either, not even 6 months if that. It's also not telling me why it isn't compatible (would be nice if they did!).

Message 53 of 107 (1,719 Views)
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Re: Why is my phone not compatible when I meet the requirements?

Champion (Retired)

@HiddenTidess

It might be too weak, like have to little ram och low CPU. What phone do you have?

Message 54 of 107 (1,688 Views)
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Re: Sims Mobile isn't compatible?

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@EA_Mai wrote:
Hi @BigGamerGirl,

I didn't mean bigger in the sense of installation size Wink

Keep in mind The Sims FreePlay was released 7 years ago, and technology and mobile phones have changed a lot in that time. Your phone might be able to run The Sims FreePlay but not The Sims Mobile.

You can buy a new phone today, yes, and it can be unable to run the game - depends on how powerful your new phone is. It's the same than with computers: you can buy a new computer today, but if it's not designed to run games, it might not be able to run them.

-Mai

Exactly, my Nokia 8 isn't on the compatible list but it installs and runs just fine. There are lots of factors that determine if a game will or will not run on a phone e.g. compatibility with a certain manufacturers software on top of Android.

Message 55 of 107 (1,708 Views)
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Re: Sims Mobile isn't compatible?

What list are you referring to @terminus_a_quo?

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Message 56 of 107 (1,705 Views)
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Re: Sims Mobile isn't compatible?

★★★★ Novice

 


@Phantomlover1717 wrote:

What list are you referring to @terminus_a_quo?


There is another thread on here that has a list of devices that are known to be able to run it:

 

https://answers.ea.com/t5/Technical-Issues/Info-request-What-Android-device-are-you-running-the-game...

Message 57 of 107 (1,703 Views)
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Re: Sims Mobile isn't compatible?

Hahaha, yes that's my post. I'm looking for devices that are able to run the game. We sadly don't have a list yet of Android devices that are able to run the game.

So if it's not on there I can add it if it runs on your phone! 

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Message 58 of 107 (1,695 Views)
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Re: Why is my phone not compatible when I meet the requirements?

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Samsung LG. Is there some kind of list that I don't know about that are not compatible? It would be nice to see what ones that can support the game without having to get a $1000 iphone for no reason than for a game.
Message 59 of 107 (1,672 Views)
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Technikai probléma

★★ Newbie
honored addressee! I was very happy when I read that they finally made the sims game on mobile. and I regret that the game is incompatible with my phone. samsung galaxy ace4 😕
Message 60 of 107 (1,695 Views)
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