Re: [Info] Compatibility on Android devices

by ShiNancyDrew
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Original Post

Re: [Info] Compatibility on Android devices

@Psychoelf319 have you maybe rooted your OS? 


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Message 101 of 110 (8,509 Views)

Re: [Info] Compatibility on Android devices

★★★ Novice

Nope not at all. Stock android galaxy os.

 

 

Tried to google this issue but cannot find anyone close to my issue only galaxy s7 

Message 102 of 110 (8,496 Views)

Re: [Info] Compatibility on Android devices

Do you have an S7 or S8?

 

Did you try:
"To make sure there's not an issue with Google Play Store app, in Settings -> Apps -> Google Play Store -> Storage, tap Clear Data. Reboot your device, open Google Play Store, accept the Terms of service and try again."


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Message 103 of 110 (8,487 Views)

Re: [Info] Compatibility on Android devices

★★★ Novice
@Phantomlover1717 Done that aswell as it was mentioned in the 1st page
Message 104 of 110 (8,464 Views)

Re: [Info] Compatibility on Android devices

@Psychoelf319 are you on an S7 or an S8? You mentioned both. 


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Message 105 of 110 (8,456 Views)

Re: [Info] Compatibility on Android devices

★★★ Novice

I'm on an S8 and i've read that the game runs well on S7 so I should 100% be able to run it aswell.

 

 

Honestly thanks for going the extra mile to assist, no idea where the issue is at fault here.

Message 106 of 110 (8,447 Views)

Re: [Info] Compatibility on Android devices

Might be a good idea to contact Samsung:
https://www.samsung.com/us/support/#contact_us_for_support

With all the basics covered I'm not sure what to suggest anymore... It should be working but it isn't.


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Message 107 of 110 (8,421 Views)
Highlighted

Re: [Info] Compatibility on Android devices

★★★ Newbie

Hello I had this game on my old phone and the graphics were fine but I recently got a new phone and it when I downloaded the game the graphics were bad.

Message 108 of 110 (6,496 Views)

Re: Sims Mobile isn't compatible?

★★★ Newbie

Hello i have a samsung m13 and still i cant downoald the game beacuse its "not compatibile"

 

Message 109 of 110 (2,632 Views)

Re: [Info] Compatibility on Android devices

★★★ Newbie

I downloaded Sim mobile on my phone but it says that they dont supoort my device model yet and i will experience low blah blah. And when i entered the game the game was so pixilated though. I hope EA support my phone model for better game experience. My device is Tecno spark 10c 

Message 110 of 110 (453 Views)