Nope not at all. Stock android galaxy os.
Tried to google this issue but cannot find anyone close to my issue only galaxy s7
I'm on an S8 and i've read that the game runs well on S7 so I should 100% be able to run it aswell.
Honestly thanks for going the extra mile to assist, no idea where the issue is at fault here.
Might be a good idea to contact Samsung:
With all the basics covered I'm not sure what to suggest anymore... It should be working but it isn't.