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Re: [Info] Compatibility on Android devices

by Phantomlover1717
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Re: [Info] Compatibility on Android devices

@Psychoelf319 have you maybe rooted your OS? 

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Message 101 of 107 (930 Views)
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Re: [Info] Compatibility on Android devices

★★ Novice

Nope not at all. Stock android galaxy os.

 

 

Tried to google this issue but cannot find anyone close to my issue only galaxy s7 

Message 102 of 107 (917 Views)
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Re: [Info] Compatibility on Android devices

Do you have an S7 or S8?

 

Did you try:
"To make sure there's not an issue with Google Play Store app, in Settings -> Apps -> Google Play Store -> Storage, tap Clear Data. Reboot your device, open Google Play Store, accept the Terms of service and try again."

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Message 103 of 107 (908 Views)
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Re: [Info] Compatibility on Android devices

★★ Novice
@Phantomlover1717 Done that aswell as it was mentioned in the 1st page
Message 104 of 107 (885 Views)
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Re: [Info] Compatibility on Android devices

@Psychoelf319 are you on an S7 or an S8? You mentioned both. 

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Message 105 of 107 (877 Views)
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Re: [Info] Compatibility on Android devices

★★ Novice

I'm on an S8 and i've read that the game runs well on S7 so I should 100% be able to run it aswell.

 

 

Honestly thanks for going the extra mile to assist, no idea where the issue is at fault here.

Message 106 of 107 (869 Views)
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Re: [Info] Compatibility on Android devices

Might be a good idea to contact Samsung:
https://www.samsung.com/us/support/#contact_us_for_support

With all the basics covered I'm not sure what to suggest anymore... It should be working but it isn't.

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