Re: [Info] Compatibility on Android devices

by Phantomlover1717
Reply

Original Post

Re: [Info] Compatibility on Android devices

@Psychoelf319 have you maybe rooted your OS? 


----------------

Answers HQ Guardian

do not work for EA

 

Message 101 of 109 (7,382 Views)

Re: [Info] Compatibility on Android devices

★★★ Novice

Nope not at all. Stock android galaxy os.

 

 

Tried to google this issue but cannot find anyone close to my issue only galaxy s7 

Message 102 of 109 (7,369 Views)

Re: [Info] Compatibility on Android devices

Do you have an S7 or S8?

 

Did you try:
"To make sure there's not an issue with Google Play Store app, in Settings -> Apps -> Google Play Store -> Storage, tap Clear Data. Reboot your device, open Google Play Store, accept the Terms of service and try again."


----------------

Answers HQ Guardian

do not work for EA

 

Message 103 of 109 (7,360 Views)

Re: [Info] Compatibility on Android devices

★★★ Novice
@Phantomlover1717 Done that aswell as it was mentioned in the 1st page
Message 104 of 109 (7,337 Views)
Highlighted

Re: [Info] Compatibility on Android devices

@Psychoelf319 are you on an S7 or an S8? You mentioned both. 


----------------

Answers HQ Guardian

do not work for EA

 

Message 105 of 109 (7,329 Views)

Re: [Info] Compatibility on Android devices

★★★ Novice

I'm on an S8 and i've read that the game runs well on S7 so I should 100% be able to run it aswell.

 

 

Honestly thanks for going the extra mile to assist, no idea where the issue is at fault here.

Message 106 of 109 (7,320 Views)

Re: [Info] Compatibility on Android devices

Might be a good idea to contact Samsung:
https://www.samsung.com/us/support/#contact_us_for_support

With all the basics covered I'm not sure what to suggest anymore... It should be working but it isn't.


----------------

Answers HQ Guardian

do not work for EA

 

Message 107 of 109 (7,294 Views)

Re: [Info] Compatibility on Android devices

★★★ Newbie

Hello I had this game on my old phone and the graphics were fine but I recently got a new phone and it when I downloaded the game the graphics were bad.

Message 108 of 109 (5,369 Views)

Re: Sims Mobile isn't compatible?

★★★ Newbie

Hello i have a samsung m13 and still i cant downoald the game beacuse its "not compatibile"

 

Message 109 of 109 (1,505 Views)