When talking about compatibility, first thing to keep in mind is that The Sims Mobile is a big game. We understand it's frustrating to find out your device is not compatible, and even when we have done our best to make it compatible with as many devices as possible while building all the features, unfortunately it won't run on every device.
With thousands of different Android devices, compatibility is not a simple matter, but fortunately Google Play will let you know if your device is compatible or not.
Things to keep in mind:
If after trying all these steps Google Play is still telling you your device is not compatible, unfortunately, it won't be possible to download the game
Hello! Since the Sims Mobile released today, I wanted to download it but Google Play said my device was not compatible. However, I have an Android with version 7.0, so I don't know why it isn't compatible.
If it says it's not compatible your phone probably isn't strong enough to play the game. The only way to fix this would be to upgrade to a new phone....
I do not work for EA