[INFO REQUEST] - Missing Catalogue Items

[Mfinn2]

- Game: FIFA 17

- Platform: PS4

- Gamertag / PSN ID / Origin ID: finns_36

-How often does the bug occur?: Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?: I bought every coin upgrade package available on the FUT section of Fifa's catalogue.  
What time did you see the bug? (HH:MM AM/PM): 11/21/18:46 CST
What is your time zone?: GMT -5 Eastern

Steps: How can we find the bug ourselves?: I just want my coins. I did not receive any of the coins which I purchased. 

- Which item did you not receive: 

[d0kt0rPL]

Product: FIFA 17
Platform:PS4 Pro
What is your gamertag/PSN ID/EA Account name?: d0kt0rpl
Which mode has this happened in?: Catalogue
How often does the bug occur?: Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?: 21/11/2016
What time did you see the bug? (HH:MM AM/PM): 20:00
What is your time zone?: GMT +1
Steps: How can we find the bug ourselves?: log in to my fut and check my bought coin boosts and you will see that i didn't recieve boosts
What happens when the bug occurs?: Coin boosts bought from EASFC catalogue have not been applied in FUT after matches but in menu i have popup with information that coin boost will end after X matches.
What should be happening instead?: I should get coin boost after matches or possibility to buy it another one from catalogue

[bambam9561]

Issue Summary: Boots purchased not available in game.
Issue Details: I buy boots in the catalogue with in game credits but they do not appear in the career game.
Game Mode: career.
Platform (Xbox 360/Xbox One / PS4 / PS3/PC): PS3
Region: United Kingdom.
Gamertag/PSN ID/Origin ID (please state which one): BamBam9561
Date & Time (Please include timezone): 22/11/16 GMT 20.55.

[and1rew2]

Product: FIFA 17

Platform: Sony Playstation 4
What is your gamertag/PSN ID/: and2rew2
Which mode has this happened in?: Ultimate Team
How often does the bug occur?: Once
Can you tell us the date (MM/DD/YYYY) that you saw the bug?: 22/11/2016, however the bug most likely occurred on the 19th November 2016
What time did you see the bug? (HH:MM AM/PM): 11:00pm approximately - after I received final boost of one batch,

What is your time zone?: GMT

I redeemed all coin boosts I had available up to level 47. I think I received the last one I selected but not any of the others. Online support has offered to redeem my FCC but as this will not make the boosts available again this is not really satisfactory. 

Ideal solution would be to have the boosts redeemable again or be given the difference in coins that I would have received.

Thanks for your help.

‌

[lochlannm]

Had the same problem with the transfer list
So on Xbox one
Gamertag: Murbro99
All of the increased transfer list, should have 100 spaces, I instead have 30
19:00 GMT, 22nd November

[CommandZebra]

Product: FIFA 17
Platform:Microsoft XBOX One
What is your gamertag/PSN ID/EA Account name?: CommandZebra50
Which mode has this happened in?: Catalogue
How often does the bug occur?: At least once (yesterday)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?: 23/11/2016
What time did you see the bug? (HH:MM AM/PM): 22:00 / 10.00 PM
What is your time zone?: GMT +1
Steps: How can we find the bug ourselves?: If you check my account you can see I unlocked / bought the transfer list increase that unlocks at level 20, but I'm still 'stuck' at a 40 capacity transferlist.
What happens when the bug occurs?: Bought the unlock from the EASFC catalogue, but it didn't do anything. Other unlocks (Name change / coin boost) I bought at the same time did unlock.
What should be happening instead?: UT trade pile should increase after I bought the add on in EASFC catalogue

[ethanhodg]

Product: FIFA 17
Platform: PS4
What is your gamertag/PSN ID/EA Account name?: its_ethan_hc
Which mode has this happened in?: Catalogue
How often does the bug occur?: Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?: ?
What time did you see the bug? (HH:MM AM/PM): ?
What is your time zone?: GMT (UTC)
Steps: How can we find the bug ourselves?: look at my ea sport catalogue and history
What happens when the bug occurs?: I can't redeem my financial takeovers on the catalogue. It shows the green tick to say I have already used them when I haven't.
What should be happening instead?: I should be able to redeem my financial takeovers and use them in FIFA 17 Career Mode

[iMarcVII]

Product: FIFA 17

Platform: xbox 360

What is your gamertag/PSN ID/EA Account name?: o iMarc o

Which mode has this happened in?: Catalogue

How often does the bug occur?: Every time (100%)

Can you tell us the date (MM/DD/YYYY) that you saw the bug?: 11/25/2016 (most recent) 

What time did you see the bug? (HH:MM AM/PM): 12:40 pm
What is your time zone?: EST

Steps: How can we find the bug ourselves?: Purchase any item from the catalogue

 
What happens when the bug occurs?: Items purchased in the catalogue (boots, specifically) are unavailable in game

What should be happening instead?: Items should be available to customize players in game

[davidsimpson60]

Xbox one
Drunk Leeds fan
Not getting my coin boosts
Purchased 5.11.2016

[DeathEvrlost]

I redeem a boot from the catalogue and its not showing up on my 'edit player' and my coin was deducted. Please fix this!!!