November 2016
Product: FIFA 17
Platform: PS4
What is your gamertag/PSN ID/EA Account name?: ER445KI
Which mode has this happened in?: Catalogue
How often does the bug occur?: All the time! I mean. I tried 1 time and everything disappeared.
Can you tell us the date (MM/DD/YYYY) that you saw the bug?: 09/11/2016
What time did you see the bug? (HH:MM AM/PM): 21:30 (Stockholm - Sweden)
What is your time zone?: GMT +01:00
Steps: How can we find the bug ourselves?What happens when the bug occurs?: I do not know! But when I go to the catalogue and purchase coin bonus for FUT it disappears from the Catalogue, but I never receive the coin bonus. I got 5*200! All the rest are lost. And I bought coin bonus for FUT from level 1 to level 30. I would like to have them back so that I will be able to receive the FUT bonus when playing games so that I can buy better player. However, i bought player contract for 99 games. And I do still have it. So it seams that the bug is only for the FUT coins.
Thank you for your help
November 2016
November 2016 - last edited November 2016
November 2016 - last edited November 2016
- Game: FIFA 17
- Platform: PS4
- Gamertag / PSN ID / Origin ID: Avery0609
-How often does the bug occur?: Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?: I bought this game nearly a week ago. It has been ongoing since I started playing.
What time did you see the bug? (HH:MM AM/PM): Day one...
What is your time zone?: GMT -5 Eastern
Steps: How can we find the bug ourselves?: Fix your catalogue.
- Which item did you not receive: Items are simply not showing up in the catalogue at all or catalogue is not updating. . Certain historic kits are not showing up in the store (Specifically, La Liga kits, I am trying to get the historic Barcelona Jerseys) I can view them at the kit select when playing in manager mode but the prompt is to buy them in EAS FC but they are completely not view able and unable to be purchased in the catalogue. Am I missing a patch?
November 2016 - last edited November 2016
Product: FIFA 17
Platform:Microsoft XBOX One
What is your gamertag/PSN ID/EA Account name?: Ezabio
Which mode has this happened in?: FIFA Ultimate Team
How often does the bug occur?: Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?: 11/15/2016
What time did you see the bug? (HH:MM AM/PM): 08:00 PM
What is your time zone?: EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves?: I am not sure. I don't know what caused this issue.
What happens when the bug occurs?: I purchased upgrades to the transfer pile size. I should be at 100. I'm at 50. I'm unable to re-purchase it.
What should be happening instead?: I should be at 100 transfer pile size.
I purchased the upgrades for transfer pile size and only got to 50 out of 100.
November 2016
- Platform:PS4( FUT mobile-app)
- Gamertag: Erntzn
- Which item did you not receive:20000 coins!
- Tried to buy Bellerin for 20000, got outbid but never recieved my coins back on the evening of November 2.(EU)
Got "Support" to start investigation after a WEEK OF ARGUING! have now waited for a month only to get a * over because " you are unable to verify any lost in-game assets"
Well i lostt 20000 coins!
This is utterly unproffesional and unacceptable business practices from a a huge company such as EA.
The so-called support you get from the help center is also abysmal and should be shut down and re-worked completely.
November 2016
Platform: Xbox One
- Gamertag- ZETLNA
- Which item did you not receive: Transfer Pile Upgrades
- Timestamp of when you purchased the item: It was the second day after early access was out for the people who had EA Access, Im barely complaining now because I didnt know where to go and i today I talked to a EA chat and they sent me here.
November 2016
What are you doing back there? Just collecting data??? Will you fix it?
will we get ever anything back? My post here was 40 days ago.
Next year i will go for PES
10-23-2016 11:34 PM - edited 10-24-2016 02:12 AM
November 2016
November 2016
I just had the EXACT same problem. I purchased about 70,000 worth of coins, and now i only have 2,000 coins. I don't understand why they would offer these coins in the catalogues, remove the points from the redeemable bank, and then not give me the coins, can someone please help me?
Thank you very much,
Michael Finn
my gamer tag is finns_36
thank you.