INFINITE LAG

by WatcherMa39
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Accepted Solution

INFINITE LAG

★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? watcherMa39
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Caustic,Octane,Bloodhound,Loba,Mirrage,Bangalor
Which Legends were your squad mates using (if applicable)? IWraith,Loba,Bangalor,Octane
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Both maps
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Collecting loot,shooting enemies,respawning etc
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? I don't play because of this problem,today I thought let me try again but the stutter lag still excist
When did this happen? (dd.mm.yy hh:mm) 1 week after,playing today again 18.07.2020
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Infinite lags in every match
What should be happening instead? I never had problems with this game until the last couple of weeks
Steps: How can we find the bug ourselves? Am asking u because I don't know how this came along.Was working perfectly before

I saw a player with the same issue,only he played on pc.The game was stuttering every match.Novice was his name,I found issue in community reports

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Accepted Solution

Re: INFINITE LAG

Community Manager

Hi there, @WatcherMa39.

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Aljo.png

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Message 2 of 2 (223 Views)

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Re: INFINITE LAG

Community Manager

Hi there, @WatcherMa39.

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Aljo.png
Message 2 of 2 (224 Views)