I want to fix the no error crash during play

by GiN_SKYTOG
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Original Post

I want to fix the no error crash during play

★★★ Novice


I'm plagued with no error crashes during playing

I tried everything, but it didn't solve the problem.

 

OS:Win10

CPU:Ryzen7 2700X

RAM:AMD 16 * 2 32GBのTrident Z RGB

GPU:GTX1080ti

Apex is on SSD

 

A crash dump is included.

 

 

Microsoft (R) Windows Debugger Version 10.0.19041.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\Program Files (x86)\Origin Games\Apex\Crashpad\db\4d03dcf4-6f6d-4b91-8c39-1bc6ebfc8d19.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 18363 MP (16 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Debug session time: Sun Jul 5 23:36:48.000 2020 (UTC + 9:00)
System Uptime: not available
Process Uptime: 0 days 0:08:06.000
................................................................
................................................................
..........................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(3c90.529c): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtWaitForSingleObject+0x14:
00007fff`a755c0f4 c3 ret
0:026> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*** WARNING: Unable to verify checksum for mileswin64.dll

KEY_VALUES_STRING: 1

Key : AV.Fault
Value: Read

Key : Analysis.CPU.Sec
Value: 2

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on SKY-PC

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 10

Key : Analysis.Memory.CommitPeak.Mb
Value: 216

Key : Analysis.System
Value: CreateObject

Key : Timeline.Process.Start.DeltaSec
Value: 486


CONTEXT: (.ecxr)
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000088 rsi=0000000000000000 rdi=00000204f26de0a8
rip=00007ff6a85a6b24 rsp=000000f706bef740 rbp=0000000000000000
r8=00000204e1ec2060 r9=00000205dccc7c00 r10=0000000000000001
r11=00000205dccc8050 r12=00000205dccc8154 r13=00000204f26d5a28
r14=6461622e5d323637 r15=00007ff6a92aaec0
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
r5apex+0x226b24:
00007ff6`a85a6b24 41f686880000000f test byte ptr [r14+88h],0Fh ds:6461622e`5d3236bf=??
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff6a85a6b24 (r5apex+0x0000000000226b24)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

PROCESS_NAME: r5apex.exe

READ_ADDRESS: ffffffffffffffff

ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p 0x%p Q B %s B

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: ffffffffffffffff

STACK_TEXT:
000000f7`06bef740 00007ff6`a85a7164 : 00000204`87f8c6c0 00000204`00000000 00007ff6`adacdd98 ffffffff`0000002d : r5apex+0x226b24
000000f7`06bef840 00007ff6`a8539999 : 00000000`00000000 00007ff6`adace8c0 00000000`005a55e0 00007ff6`a870bfc0 : r5apex+0x227164
000000f7`06bef880 00007ff6`a870cdbf : 005a54a0`005a5600 00000000`00000000 ffffffff`ffffffff 00000000`00000000 : r5apex+0x1b9999
000000f7`06bef8b0 00007ff6`a87773dd : 00000000`00000000 00000000`d3e10000 00000000`00000000 00000000`00000000 : r5apex!F+0x96adf
000000f7`06bef900 00007fff`a55a7bd4 : 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`a87773a0 : r5apex!LauncherMain+0x1789d
000000f7`06bef940 00007fff`a752ce51 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
000000f7`06bef970 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


SYMBOL_NAME: r5apex+226b24

MODULE_NAME: r5apex

IMAGE_NAME: r5apex.exe

STACK_COMMAND: ~26s ; .ecxr ; kb

FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_r5apex.exe!Unknown

OS_VERSION: 10.0.18362.1

BUILDLAB_STR: 19h1_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {c3eaffee-836c-ca4c-34e7-0ff097017c97}

Followup: MachineOwner

Message 1 of 6 (562 Views)

Re: I want to fix the no error crash during play

★★★★★ Novice

I had the same problem, It only went away after putting a frame limit cap on the game. Go to game properties and enter"+fps_max 125" in the startup parameters. 

For me 125 was the stable point, I would crash at 130 so you need to find your own "max fps" based on your system,

 

Keep going down till its stable. For texture keep it at high and dont go beyond that 

Message 2 of 6 (523 Views)

Re: I want to fix the no error crash during play

★★★ Novice

Thank you.
I'll give it a try for now.

Message 3 of 6 (495 Views)

Re: I want to fix the no error crash during play

★★★ Novice

It seems to be more stable than before, but I haven't solved the crash problem yet.

I'll put a crash pad on it.

Message 4 of 6 (478 Views)

Re: I want to fix the no error crash during play

★★★★★ Novice

Just remembered, there is one more thing I tried to get it stable. Go to your BIOS settings and change your AVX offset settings to 3. What this does is reduce any application that uses AVX (like Apex Legends) by 3x100 hz so 300 hz 

 

If you feel the game is more stable then change it to 2.

 

Hope it works for you

 

Message 5 of 6 (439 Views)

Re: I want to fix the no error crash during play

★★★ Novice

It's a ryzen processor, so I couldn't find an avx configuration.

 

Message 6 of 6 (420 Views)