I’ve lost all my stats and badges

by ikia9595
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Original Post

I’ve lost all my stats and badges

[ Edited ]
★★★★★ Apprentice

Hello Team,

 

I had Code:net issue for straight 3 months. Before 3 days I got my account back thanks to Respawn team who had been working on it. I got everything on my account but my stats, badges, and trackers are all back to zero!

 

Can you please help me out with this issue because there is only 22 days left on the battle pass and I want to finish all tiers before the end of the season. Also I’ve been told from @EAHelp on web chat that all stats after the 5th of April will not be counted.

 

Thanks! 🙏🏼

Message 1 of 4 (197 Views)

Re: I’ve lost all my stats and badges

Hey @ikia9595 

Just to confirm.
Can you confirm you are logged into the same platform and double-check you logged in to the right account?

CCP Hero Banner - Blue.png
Message 2 of 4 (176 Views)

Re: I’ve lost all my stats and badges

★★★★★ Apprentice

Hi @Zeelmaekers

 

Yes I’m logging in on the same account and the right platform.

 

Username: I-KIA

Platform: PS5

Message 3 of 4 (157 Views)

Re: I’ve lost all my stats and badges

EA DICE Team
@ikia9595 did you unlink your account by any chance?

/Atic
Message 4 of 4 (122 Views)