October 2020
I haven’t got mine yet...I just got the game today. I called me retailer, yea it’s EA bud. So when will I get all my content?
October 2020
So days later? This sucks I just got my game today and I’m having the same problem
October 2020
Hi there, @Lilj101
It's possible everything will show up when the game fully releases tomorrow. If it doesn't, you'll need to contact the retailer you purchased the game from for assistance.
October 2020
So what’s the point of getting early access and paying extra money if we don’t have access to everything? It’s possible? Does EA even know how to fix what they do
October 2020
October 2020
October 2020
Hello, @emanfootball99
If you still have not received your pre-order content, please contact Sony for assistance since they are the retailer you purchased the game from.
October 2020
I still haven’t got my packs!! I talked to the retailer and they said it’s EA. What is going on
October 2020
I bought the great eight edition and have not received my cover athlete choice pack or diamond packs. It has been 3 days and I have tried reinstalling my game and turning off my Xbox.
October 2020
Hey, NHL Community.
The development team is working to get the pre-ordered content sent out to accounts that are still missing them as soon as possible. We'll update this thread as soon as we can confirm it's been addressed, thank you for your patience bearing with us on this.
If you're concerned about your pre-order content for your account, please don't hesitate to contact our Support team below by opening up a case for tracking. We don't anticipate this continuing for an extended amount of time. We'll update this thread in the coming days.