Missing my preordered Hut pack for Nhl 21

[SmokingJavex]

@EA_Aljo I pre-ordered "NHL 21 Great 8 edition" not "NHL 21 steps to get the content I paid for"

[Seb_basket11]

@EA_Aljo You can't do like every Christmas and offer the packs in this way to our respective accounts ... it's clear that you have the means to do it ... seriously we are paying $ 50 more for additional content and we have not even half ... you contact playstation .. like it was our fault ... not all of us would be here on the forum to talk about it if you try to fix the problem ...

[bigboss271]

When we gonna have that diamant pack To start

And we can't see pack of cards too 

[bigboss271]

Me too

[SmokingJavex]

@Seb_basket11 100% agree

[SmokingJavex]

@EA_Aljo Got all my packs, thank you for making this right

[EA_Aljo]

@SmokingJavex 

Great! Did they just show up or did you get some help from the retailer?

[SmokingJavex]

@EA_Aljo They just showed up

[EA_Aljo]

@SmokingJavex 

Thanks for the update. Hopefully, that's the case for everyone else as well. Let us know if you have any other issues.

[EA_Aljo]

Hello, @Shotgunkelly15 

Unfortunately, we can't help with missing pre-order content. You'll need to get in touch with the retailer you purchased the game from for assistance.