October 2020
i pre ordered ultimate edition and still didtnt get a packs
October 2020
Hello, everyone.
Due to your games being purchased through a 3rd party, we have no visibility of your order and can't confirm your purchases. You'll need to contact the retailer for assistance. It would also be good to try power cycling with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console, start it up and try again.
October 2020
will there be any compensation for all of our inconveniences and effort just to get the packs we paid for
October 2020
Contact PlayStation then because this is a joke. We are all obviously having problems and need this figured out
October 2020
October 2020
I pre ordered nhl 21 on my ps4 so when the early access was available I could play it right away without downloading anything. And I did not get any sort of code. When I went into the game I did not receive all my pre order content. I did not receive the 1 cover athlete choice pack (ovr85), 5 hut diamond player choice packs(one pack per month for five months)and my 1 hut synergy player choice pack. I tried deleting the game and redownloading it today and it did not change anything.
October 2020
I have this problem as well, I was emailed asking for the psn ID by EA help but I haven’t heard back and that was 8 hours ago
October 2020 - last edited October 2020
@EA_Aljo Yeah and after that doesn't work maybe we can all go downstairs and try flipping our breakers... Can EA please just contact Sony and sort this out
October 2020
I pre ordered the great 8 edition but I cant open any packs no players are loading and I cant select the players in my choices pack