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I pre-ordered FIFA 20 Ultimate Edition but didn't get any of the perks

by JoAccord
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Original Post

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Re: FIFA20 crashes at loading

Community Manager
@smokro88 Thanks, and this was with the controller unplugged, correct?
-EA Cade

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Message 11 of 102 (623 Views)
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Re: FIFA20 crashes at loading

★★★ Novice
@EA_Cade Yes! I pressed on my keyboard.
Message 12 of 102 (606 Views)
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Re: FIFA20 crashes at loading

Community Manager
@smokro88 Thanks, can you grab a DXDiag please and attach it here? http://bit.ly/GatherSystemInfo
-EA Cade

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Message 13 of 102 (582 Views)
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Re: FIFA20 crashes at loading

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Done.

Message 14 of 102 (562 Views)
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Re: FIFA20 crashes at loading

Community Manager
@smokro88 Can you try setting your Windows system language to English, then let me know if this persists?
-EA Cade

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Message 15 of 102 (541 Views)
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Re: FIFA20 crashes at loading

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@EA_Cade What does regional language have to do with my problem?

The game works only if I Cancel the connection to servers. (watch the video at 0:42).
Message 16 of 102 (525 Views)
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Re: FIFA20 crashes at loading

Community Manager
@smokro88 I understand that, however changing the language is one of the steps that's resolved this for others.
-EA Cade

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Message 17 of 102 (523 Views)
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Re: FIFA20 crashes at loading

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@EA_Cade Just tried this and still not working...
Message 18 of 102 (515 Views)
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Re: FIFA20 crashes at loading

Community Manager
@smokro88 Thanks, can you ensure that your time and date are correct and that you have the latest Windows updates installed?
-EA Cade

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Message 19 of 102 (506 Views)
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Where is my loan icon?

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I bought ultimate edition and i didnt receive my loan icon, i know that is a loan with only 3 games  but i want it. Thanks! PSN CantStopMakaveli

Message 20 of 102 (428 Views)
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