I paid for a core gear Enhancements bundle but never received it

by anubis11778
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I paid for a core gear Enhancements bundle but never received it

★★★ Newbie

I paid $25 for the core gear enhancements bundle and it did not go through.  My bank shows the funds were taken but nothing has shown on the game. I did the Restore Purchase tab, but nothing is working. Please help 

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Re: I paid for a core gear Enhancements bundle but never received it

Hello there @anubis11778 

 

If the "restore purchase" tab doesn't work, you need to make an ingame ticket. This link explains how to contact an advisor ingame. They should be able to restore your purchase manually through your account's purchase log.

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Re: I paid for a core gear Enhancements bundle but never received it

Hello there @anubis11778 

 

If the "restore purchase" tab doesn't work, you need to make an ingame ticket. This link explains how to contact an advisor ingame. They should be able to restore your purchase manually through your account's purchase log.

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Re: I paid for a core gear Enhancements bundle but never received it

★★★ Newbie

Thanks. I refreshed the store purchase tab several times and after a day and a half, it went through. Sucks at how long it took but at least it worked 

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