I need help

by Nathin1515
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Original Post

I need help

★★★ Newbie

It’s not letting me buy season 18 battle pass even though I have the 950 coins how do I get it or what’s going on? 

Message 1 of 6 (134 Views)

Re: I need help

Community Manager
Hey @Nathin1515,

Are you getting an error when you try to buy the battle pass? If so, what does it say?

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Wees aardig voor elkaar | Be kind to each other
Message 2 of 6 (111 Views)

Re: I need help

★★★ Newbie

there is no error just not responding, when i press the upgrade button it only make the aound but no confirm or error message pop up

Message 3 of 6 (103 Views)

Re: I need help

★★★★★ Novice
@EA_QueenBee I'm having the same problem! When I click to buy, nothing happens! And I have coins in my account to buy the battle pass
Message 4 of 6 (97 Views)

Re: I need help

★★★★★ Newbie

Hi im getting the same problem im pressing upgrade to buy the battle pass but nothing happens is it a bug cause of the update?

Message 5 of 6 (78 Views)

Re: I need help

Community Manager

Hey everyone, 

 

Just to clarify, this issue is currently under investigation and is being tracked over in our bug report thread below.

 

Feel free to follow along there for additional updates as we get them, and thanks for hanging in there while we're taking a look!

 

Can't upgrade to premium Battle Pass - Answer HQ (ea.com)

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Message 6 of 6 (56 Views)