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I need help login to my Player ID

by lmnmst
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I need help login to my Player ID

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Hi there, I have unfortunate event.

So my friend come and login with my phone to show some thing on the game.

When login, his house shown and showed me what he wanted to show. After log out, I login, then he says he want to show another at his house, therefore he logged in back to his house.

And when he want to bring my house back to my phone, by mistake he tap his house with my Google play account logged in.

I was surprised why he not logged my house back. And I check my Google play have logged in.

I close the game and see my Player ID is my friend's in the start page.

Now my Google play account is linked to my friend's player ID.

How to revert back my Player ID to be linked to my Google play account?

Isn't this should 

be done by admin, so I contacted via FB and missed the message notifications. Cause it's time difference. I see they message me at 12.52 am at my local time.

Is there any way to make my game back? I still know my Player ID.

Please help me

Message 1 of 5 (296 Views)
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Re: I need help login to my Player ID

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@lmnmst Add that I have submit a report, so I have a case "IN Progress" but still no email sent to me
Message 2 of 5 (294 Views)
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Re: I need help login to my Player ID

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Ok, today an Advisor emailed me. Hope this quickly escalated🙏💪😁
Message 3 of 5 (224 Views)
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Re: I need help login to my Player ID

Hero
@lmnmst
I'm crossing my fingers and hoping you will get your issue solved.



I don't work for EA.             No trabajo en EA.    


Follow me on Twitter.          Sígueme en Twitter.

Message 4 of 5 (215 Views)
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Re: I need help login to my Player ID

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@SalixCat Thanks. It was fun though passing time with them. For now I'm playing my friend's Sims. I told him to play another game and pay for ransom. Lol
Just kidding

*Cheers
*Stay Healthy

Lmnmst
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