Help us improve Answers HQ! Take Survey No, Thanks

I'm logged into the wrong EA account on my xbox

by AwesomeGuyJosh
Reply

Original Post

Highlighted
Accepted Solution

I'm logged into the wrong EA account on my xbox

★ Newbie

I'm logged into the wrong EA account on my xbox and the only way to change EA accounts is to type a password for the account that I don't know. How do I reset my account??

Message 1 of 3 (191 Views)

Accepted Solution
Highlighted

Re: I'm logged into the wrong EA account on my xbox

Community Manager
@AwesomeGuyJosh To recover this account I'd like to ask you to do the following for me:

1. Go to http://help.ea.com/account-recovery/web-form

2. Fill in the requested information in the text fields.

3. Make sure the email you provide is one you have access to, we will be communicating with you here.

4. Click the Email Us option after you've filled out the form and an advisor will reach out to you with the next steps.
-EA Cade

Stay and Play.png

View in thread

Message 2 of 3 (166 Views)

All Replies
Highlighted

Re: I'm logged into the wrong EA account on my xbox

Community Manager
@AwesomeGuyJosh To recover this account I'd like to ask you to do the following for me:

1. Go to http://help.ea.com/account-recovery/web-form

2. Fill in the requested information in the text fields.

3. Make sure the email you provide is one you have access to, we will be communicating with you here.

4. Click the Email Us option after you've filled out the form and an advisor will reach out to you with the next steps.
-EA Cade

Stay and Play.png
Message 2 of 3 (167 Views)
Highlighted

Re: I'm logged into the wrong EA account on my xbox

★★ Newbie
I'm logged into the wrong EA account on my xbox and the only way to change EA accounts is to type a password for the account that I don't know. How do I reset my account??
Message 3 of 3 (130 Views)
Twitter Stream