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I lost my whole team in FUT!!

by Deojuante
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Original Post

I lost my whole team in FUT!!

★★ Novice

Hello,

 

I lost my whole team. I can't find my main squad's players. 

Message 1 of 12 (182 Views)

Re: I lost my whole team in FUT!!

★★ Novice

Nobody care? I also can't connect to live chat.

Message 2 of 12 (170 Views)

Re: I lost my whole team in FUT!!

Champion

Hey @Deojuante 

 

Try manually searching for your players. If that doesn't work I'd suggest logging into the Web/Companion app and see if any of your players were quick sold.

 

I would also suggest getting in touch with an EA Help Advisor to check if your account was possibly compromised. 

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Message 3 of 12 (134 Views)

Re: I lost my whole team in FUT!!

★★ Novice
@chinsrus101 I check all of them already. My quick sell list is empty. And i check my security history. There is no one enter my account expect me.
Message 4 of 12 (126 Views)

Re: I lost my whole team in FUT!!

Community Manager
Hi @Deojuante,

Sorry to hear this. Can you give me a few of the player names that you're missing?
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Message 5 of 12 (122 Views)

Re: I lost my whole team in FUT!!

★★ Novice
@EA_Cade Van dijk, Gomes, Kante, Pogba, KDB, Werner, Rashford, Salah.
Message 6 of 12 (104 Views)

Re: I lost my whole team in FUT!!

[ Edited ]
Community Manager

Hi @Deojuante,

Showing all of those items as sold on the transfer market, if this wasn't done by you please follow @chinsrus101 advise above and contact an advisor at http://bit.ly/EA_Contact_Us for further assistance.

 

If you've run into trouble with the Chat service please make sure to disable any adblockers you're using. 

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Message 7 of 12 (93 Views)

Re: I lost my whole team in FUT!!

★★ Novice

I can't connect live chat. This is the problem. There is no options for this? Can you check the screenshot?

Message 8 of 12 (85 Views)

Re: I lost my whole team in FUT!!

Community Manager
Hi @Deojuante,

Gotcha. If the chat option isn't available you'll need to use the options that are.
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Message 9 of 12 (75 Views)

Re: I lost my whole team in FUT!!

★★ Novice
@EA_Cade I have already do that. You say me i'm hacked but i can't reach anybody? How is this team called by "support" then? I think i have a big problem with my account!
Message 10 of 12 (69 Views)
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