I just lost an unclaimed cartel item and the Cartel Coins used to buy it.

[DreadedL1GHT]

I just purchased an item of clothing from the cartel market, but didn't claim it. I decided I wanted to delete the character so I did, and when making a new character and logging on I found that the item I purchased wasn't in the unclaimed tab and my cartel coins were gone. I can't even ask for Support since I'm not a subscriber. That's 1440 CC gone. Is there anything I can do?

[proxos666 · Accepted solution]

@DreadedL1GHT 

Send an email to support@swtor.com from the registered email of that account , and detail what has occurred, and ask if they can restore that character or provide the CM item back to you

[proxos666 · Accepted solution]

@DreadedL1GHT 

Send an email to support@swtor.com from the registered email of that account , and detail what has occurred, and ask if they can restore that character or provide the CM item back to you

[DreadedL1GHT]

@proxos666 Thanks a lot. I'll do just that.

[Doomburn]

Exactly same happened to me. Worse thing is, it was 5500 cartel coins item