I haven't received my prime award

[S0rr0wLess]

I went on to the game and saw there was a revenant skin on prime so I went and did everything to get the skin however it isn't there when I go to check in his skins

[EA_Darko]

Hey @S0rr0wLess for issues with missing items such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product APEX

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

Darko