September 2019
Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Rx580
Enter RAM memory size in GB 16GB
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Startup
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug Every time the game started, it was like I started it for the first time
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Have a Windows username that doesn't follow the standard A-Z letters of the English alphabet
What happens when the bug occurs? You have to play the intro over and over again, because it creates a new PROFSAVE_tmp file, and can't save the PROFSAVE file properly
What should be happening instead? PROFSAVE should be created, and you only need to play the intro mission once.
I've tried all the major fixes i read in the forum (changing ransomware protection to off, deleting BFV folder, reinstalling the game, deleting _TMP from the name of the file) and my game still refuses to save my setting and i have to replay it from the prologue.
September 2019
Hi @Itz_Wr4TH,
Could you check your Windows Username to see if it contains any special characters? This could cause Battlefield V to behave in this manner.
Getting rid of these characters and only using a-z letters should fix that