I have a some problem "Error code 9"

[Revieen]

I have a some problem "Error code 9"

I can not purchase the cartel coins since after 01/13/2018
can you fix this problem?? please help me.

[EA_Kipling]

@Revieen

If you've been trying very frequently and you've already contacted your payment provider (bank/card issuer/etc.) to confirm there's no issue with allowing the transaction, I'd recommend wait until at least 24h from your last transaction attempt, and then try again. If you still get the error, you'll need to give us a call so that our Account & Billing team can take a closer look.