Re: I got an heirloom shards and don’t get them
by EA_AljoOriginal Post
I got an heirloom shards and don’t get them
So I opened an apex pack and I got the orangey red couloir and was going to go buy lifelines heirloom and then the game took me back to the main menu and said error code (I cant remember the code) and I thought nothing of it and continued to tap the a button and Went to heirloom in the store and it said I had no heirloom shard please could you give me the heirloom shards I got please 
Accepted Solution
Re: I got an heirloom shards and don’t get them
Hi there, @delaney3106.
For help with missing items, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
All Replies
Re: I got an heirloom shards and don’t get them
Hi there, @delaney3106.
For help with missing items, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
