Re: I cant even get into the menu, the circle is just going round and round

by EA_Atic
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I cant even get into the menu, the circle is just going round and round

★★★ Newbie

The loading screen with bloodhound and seer gets stuck with the loading circle just going round and round on steam. Tried verifying files and deleting temp files, neither has worked

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Accepted Solution

Re: I cant even get into the menu, the circle is just going round and round

EA DICE Team

Hey, @karlossal94  can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. Standard smile

 

/Atic

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Re: I cant even get into the menu, the circle is just going round and round

EA DICE Team

Hey, @karlossal94  can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. Standard smile

 

/Atic

Message 2 of 2 (108 Views)