I can't receive my ingame purchases

by dogeymoonster
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I can't receive my ingame purchases

★★★ Newbie

(PS4) I bought Crazy Dave's Frozen Upgrade and the Festive Edition Upgrade and it said it was successful but it doesn't appear in the gift shop, could someone please help me? Frown

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Re: I can't receive my ingame purchases

Community Manager

@dogeymoonster I would recommend speaking with an advisor for missing items. 


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Re: I can't receive my ingame purchases

Community Manager

@dogeymoonster I would recommend speaking with an advisor for missing items. 


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 3 (624 Views)

Re: I can't receive my ingame purchases

★★★ Newbie

I bought coins two times, and said that the purchase was complete but it doesn’t  appear in the gift shop, that’s 40 dls 

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