I can’t play the without Internet.

drupdigi · December 2019

You suck. I have bought and played every need for speed since the the original hot pursuit. I have fallen on some hard times, and can’t afford Internet right now. So I see that I do not need it to play “heat” I get excited about playing a new need for speed game and go get it.

I was trying to play need for speed 2015 but I can’t without the internet. Then I also can’t play payback because I bought it digital and I can’t redownload it.

that one is on me. Then I get this new game and I can’t play it because I don’t have the newest version of the PlayStation software.

thanks I guess if people can’t afford internet then they don’t deserve to play a game. Hopefully I can return it. I only have Internet on my phone at the moment and it’s very limited. I’m upset but I understand poor people are not who you are targeting as a consumer base.

Mikimuster3 · December 2019

Hello @drupdigi!

First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!

I am very sorry for your inconvenience. I can understand your problem and I treat it like a serious matter.

The Broadband Internet connection is listed under minimum system requirements

If you want to refund the game, please make sure to meet the conditions for a refund:

You may return eligible EA full game downloads (PC or Mac) and participating third party titles purchased on Origin for a full refund. Refund requests can be made within 24 hours after you first launch the game, within fourteen days from your date of purchase, or within fourteen days from the game's release date if you pre-ordered, whichever comes first. And if you purchase a new EA game within the first 30 days of its release date and can't play it due to technical reasons within EA's control, you can request a refund within 72 hours after you first launch the game instead of 24.

EA official links on the "refund" Topic:

https://www.origin.com/irl/en-us/store/great-game-guarantee

https://help.ea.com/en/help/account/returns-and-cancellations/

https://help.ea.com/en-us/help/account/electronic-arts-warranty-policy/

Yours sincerely, Mikimuster3
I am a volunteer and not an EA employee.
Important Priority Necessary (Improve the solution to your problem):
- https://help.ea.com/en/help/faq/using-ea-help/
- https://www.facebook.com/EAHelpHub/
- https://twitter.com/eahelp

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"XP" button = reward someone's effort! (this is like saying "Thanks")
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I can’t play the without Internet.

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I can’t play the without Internet.

Re: I can’t play the without Internet.