June 2020
June 2020
June 2020
Hey @shaheenjay.
Thanks for following up!
Can we try running through some further troubleshooting to see if it helps with the issues you're seeing? When you've got the chance I'd recommend starting off with the basic connection troubleshooting steps from the EA Help website.
If you're still having trouble after that check out the PS4-specific steps as well. Let me know how that goes when you've had a chance to give it a shot. Thanks again.
/Kent
June 2020
June 2020
Hey @shaheenjay.
I appreciate you giving it a shot for me!
Which datacenter do you normally connect to? Have you tried changing to a different one to test and see if that makes a difference at all?
/Kent
June 2020
June 2020
I'm sorry, I meant which datacenter are you connected to in-game? When you're on the Apex Legends title screen you should see an option there to select your datacenter.
Have you tried connecting to a different one there to see if you're still running into the same issue?
/Kent