I can't play game

by Beautyspcy
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Original Post

I can't play game

★★★ Newbie

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Sumsung galaxy s7
OS Version -
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? -
What do you expect to see? Look at screenshot i send
Connection Type Mobile
Please select your region Asia
Country Thailand

It's look like this in my screenshot. it's bug when im login in my 30 level between game still level 1 and it's look like this. Can't do anything

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Re: I can't play game

Hero

@Beautyspcy It seems you have lost your game progress. You need to contact an EA Advisor and ask for help.

 

Please follow the instructions as described here:

https://answers.ea.com/t5/General-Discussion-Feedback/Guide-Finding-your-Player-ID-How-to-send-a-Hel...


CCP Hero Banner - Blue.png



 No trabajo en EA.    

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