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Re: I can't contact ea helper

by EA_Aljo
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Original Post

Accepted Solution

I can't contact ea helper

★★★ Newbie

The chat with us option so I can talk to a helper isn't there

Message 1 of 4 (175 Views)

Accepted Solution

Re: I can't contact ea helper

Community Manager

Hi there, @omaronline123.

 

If you're still having trouble with this, try using a Chrome browser in incognito mode. Also, if you're on a mobile device, change your browser setting to use the desktop version of the site. Let me know if that helps or not. Thanks!

Aljo.png

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Message 2 of 4 (119 Views)

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Re: I can't contact ea helper

Community Manager

Hi there, @omaronline123.

 

If you're still having trouble with this, try using a Chrome browser in incognito mode. Also, if you're on a mobile device, change your browser setting to use the desktop version of the site. Let me know if that helps or not. Thanks!

Aljo.png
Message 2 of 4 (120 Views)

Re: I can't contact ea helper

★★★ Newbie

is there a way to communicate directly to a EA support?

Message 3 of 4 (78 Views)

Re: I can't contact ea helper

Community Manager

Hello, @Jobb337.

 

Yes. You can try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!

Aljo.png
Message 4 of 4 (60 Views)
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