I can’t connect to the ea servers for nhl 21

[EA_Aljo]

@badmadsteve41 

Sounds good. Let me know what happens. Thanks!

[univers9]

Same here connection failed ! Some of my friends have the same problem !!! 

[univers9]

We dont use a external hardrive !

[badmadsteve41]

Reinstalled to internal drive but still getting same network connection issue.

This only happens on nhl 21

[EA_Aljo]

@badmadsteve41 

It's working fine if you power cycle everything first, but will also happen if you switch games and come back to NHL?

[badmadsteve41]

Yes, thats correct

[EA_Aljo]

@badmadsteve41 

That's really strange. Can you log in to your router and let me know if UPnP is enabled? Also, check your NAT type and see what it's set to.

[badmadsteve41]

UPnp is enabled and NAT is open

[EA_Aljo]

@badmadsteve41 

Have you checked to see if there's a firmware update for your router? Also, did you try opening the ports for NHL? They are listed here.

[badmadsteve41]

I opened the ports for nhl and gave the xbox a static ip address and seems to be fixed.

Thanks for your help