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I can’t connect to the ea servers for nhl 21

by tobeatz
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Original Post

Re: I can’t connect to the ea servers for nhl 21

Community Manager

@badmadsteve41 

 

Sounds good. Let me know what happens. Thanks!

Message 21 of 31 (353 Views)

Re: I can’t connect to the ea servers for nhl 21

★★ Novice

Same here connection failed ! Some of my friends have the same problem !!! 

Message 22 of 31 (335 Views)

Re: I can’t connect to the ea servers for nhl 21

★★ Novice

We dont use a external hardrive !

Message 23 of 31 (334 Views)

Re: I can’t connect to the ea servers for nhl 21

★★★ Novice

Reinstalled to internal drive but still getting same network connection issue.

This only happens on nhl 21

Message 24 of 31 (330 Views)

Re: I can’t connect to the ea servers for nhl 21

Community Manager

@badmadsteve41 

 

It's working fine if you power cycle everything first, but will also happen if you switch games and come back to NHL?

Message 25 of 31 (294 Views)

Re: I can’t connect to the ea servers for nhl 21

★★★ Novice

Yes, thats correct

Message 26 of 31 (277 Views)

Re: I can’t connect to the ea servers for nhl 21

Community Manager

@badmadsteve41 

 

That's really strange. Can you log in to your router and let me know if UPnP is enabled? Also, check your NAT type and see what it's set to.

Message 27 of 31 (274 Views)

Re: I can’t connect to the ea servers for nhl 21

★★★ Novice

UPnp is enabled and NAT is open

Message 28 of 31 (259 Views)

Re: I can’t connect to the ea servers for nhl 21

Community Manager

@badmadsteve41 

 

Have you checked to see if there's a firmware update for your router? Also, did you try opening the ports for NHL? They are listed here.

Message 29 of 31 (255 Views)

Re: I can’t connect to the ea servers for nhl 21

★★★ Novice

I opened the ports for nhl and gave the xbox a static ip address and seems to be fixed.

Thanks for your help

Message 30 of 31 (245 Views)
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