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I can’t connect to the ea servers for nhl 21

by tobeatz
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Original Post

Re: I can’t connect to the ea servers for nhl 21

★★ Apprentice
@EA_Aljo Update 1.20
That seems to be the problem.
No issues when playing nhl20.
Just tried...
For the record: your power cycle voodoo never works.
To be honest: Game is good but the online performance is rock bottom. No offense, just an opinion.
Message 11 of 31 (589 Views)

Re: I can’t connect to the ea servers for nhl 21

[ Edited ]
★ Apprentice

When we get NHL what Works. Its not so hard. If you dont get blue screen then servers are down. Same issues than nhl20

Message 12 of 31 (553 Views)

Re: I can’t connect to the ea servers for nhl 21

Community Manager

@Pittsy1999 

 

The servers were down for an update. However, if you're on PS4, we're aware of server issues and investigating them.

Message 13 of 31 (514 Views)

Re: I can’t connect to the ea servers for nhl 21

[ Edited ]
★★★ Newbie

I don't want a "Me TOO BADGE". I would like to access the game that I am playing for!, can someone call me at [number removed], It shouldn't be this difficult to get assistance when you are paying for the service.

Edit - removed phone number. Please don't post personal information. -CM

Message 14 of 31 (445 Views)

Re: I can’t connect to the ea servers for nhl 21

Community Manager

Hello, @elsdivine 

 

Can you give me some details on what exactly is happening?

Message 15 of 31 (443 Views)

Re: I can’t connect to the ea servers for nhl 21

★★★ Newbie
  1. I am in the same boat as the rest! I just purchased the game, restored my licenses, rebooted router, as well as powered down my ps4. Maybe I should have stayed away from this title like I have for the past 2 years...
Message 16 of 31 (409 Views)

Re: I can’t connect to the ea servers for nhl 21

Community Manager

@pepte1717 

 

Did you unplug your console, router and modem when you restarted?

Message 17 of 31 (391 Views)

Re: I can’t connect to the ea servers for nhl 21

★★★ Novice

Hi

I am having the same issue on the xbox series x.

If i power everything off then switch on router first then power on xbox it works but if i switch games and come back to nhl 21 same issue.

All other games are working except nhl 21

Surely you dont expect us to power down our routers and console every time we want to play nhl 21

Message 18 of 31 (321 Views)

Re: I can’t connect to the ea servers for nhl 21

Community Manager

@badmadsteve41 

 

I'm playing on a Series X as well and haven't experienced this and I'm not seeing other reports on it. We'll keep an eye out for it for sure. Are you playing on an external hard drive by chance? We've heard about some issues with external hard drives and the new consoles in general. Have you tried deleting and reinstalling it or moving it to the internal hard drive if it's on an external one?

Message 19 of 31 (306 Views)

Re: I can’t connect to the ea servers for nhl 21

★★★ Novice

Will look into it and let you know how i get on. I have an external drive which was used on my xbox one x so maybe thats the problem.

Thanks for getting back to me

 

Message 20 of 31 (286 Views)
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