I can’t connect to the ea servers for nhl 21

[tobeatz]

Can’t connect to ea servers are they down?

[EA_Aljo · Accepted solution]

@tobeatz 

The servers are currently up and running. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

[OCP6000SUX]

Same here. This game has been nothing but a pain. Took 5 install attempts to work now the "network connection issue" and "error code" warnings are non-stop. I have never experienced such a glitch ridden game. This is all on EA. Terrible product and customer service.

[EA_Aljo · Accepted solution]

@tobeatz 

The servers are currently up and running. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

[dantej5123]

@EA_Aljo Dude this doesnt work, reinstalled 4 times and still doesnt work. Get me an employee right now you guys swindled me outta 80 bucks. Even got a new router and this still doesnt work, ea sports this is why you’re voted the worst company year in year out period.

Edit: Removed all caps. Please do not abuse formatting. - CM

[EA_Aljo]

Hello, @dantej5123 

Can you give me some more details? What exactly is happening?

[BUMPY96]

Having same issue msg comes up right away as soon as I turn on my game. I have rebooted everything my router, modem and Xbox and still nothing???... What’s going on

[EA_Aljo]

Hello, @BUMPY96 

Did you try the power cycling steps I previously suggested?

[goldenstamkos91]

I cannot connect to the servers whatsoever like I’ve done all the rebooting of my router ps4 still can’t connect to the ea servers this game this year is trash I don’t know what else to try or I can. I get my * money back somehow??

[EA_Aljo]

@goldenstamkos91 

You can contact the retailer you purchased the game from to inquire about a refund.

As far as this issue goes, try restoring the licenses with the steps here. Also, see if rebuilding your database will help. Those instructions are here.

[Pittsy1999]

I was just in a HUT game and in between the 2nd and 3rd period I all of a sudden lost connection to the servers.  It brought me back to the main menu and now I can’t connect.  How do I fix this?