I can't click continue when the ea screen pops up, although my Email is correct

[rQToXic]

I started Pvz GW 2 on my 2nd Account, but when the ea screen appear, I can't click continue when I have to type in my email, although it is correct

[EA_Illium · Accepted solution]

@rQToXic Are you able to scroll down at all to select continue? Is this just when entering in an email?

[EA_Illium · Accepted solution]

@rQToXic Are you able to scroll down at all to select continue? Is this just when entering in an email?

[ImCrazyInSanity]

I also have this problem. There is no ability to scroll down as it is on the Xbox. It just won't allow me to go down to the next button once I have entered my email address.

[ImCrazyInSanity]

If your still having this issue, I worked I out.  You need to use the d-pad to navigate on the initial screens where you enter the email address and accept the T&Cs

[conjom24]

@ImCrazyInSanity Im on PlayStation and don’t understand what d pad is can you break this down as im still stuck it’s for my son 🥴

[ImCrazyInSanity]

It's the up, down, left and right navigational buttons on left hand side of the ps controller.  Not sure what PlayStation calls them.  The way you'd move around if analogue was disabled.  Hope this makes sense

[ImCrazyInSanity]

@conjom24 It's the navigational buttons on the left hand side of the ps controller. Not sure what PlayStation calls them. The buttons you'd use to move if your analogue is disabled

[conjom24]

I actually realised after about an hour 😢😂

[ImCrazyInSanity]

@conjom24 Sorry mate didn't see the message until now. Its a stupid thing really. I was stuck on it for weeks until I sussed it out

[772843882]

OMG TYSM