I can only see one upgrade "Pack" offer
by scottsimoleonsOriginal Post
In the top right corner of my screen there is a blue circle with the number 4 next to the icon with Sim Cash and a cupcake. Does that mean there are four upgrade "Pack" offers? When I click it I only see one (for the last couple weeks it has been the "Eco Workshop Starter Pack", and when the timer is about to run out, it seems to restart with a new deadline). Are there other offers? I've been playing the game for a couple months and I can only see the one "Featured" offer at any given time. I'm using the most recent (July 5, 2020) of Android 10.
New items in the heirloom shop are included in the total number of available offers. In my case I have only one new offer and it is the Family chest as you can see on this screenshot. From your screenshots I can tell you have one new heirloom offer as well. I don't see the number 4.
Beside the Starter pack there are six Upgrade packs. Here you can see them: https://www.salixcat.com/novedades/7-julio-2020-eco-workshop-upgrade-packs/
It seems there is an issue with the packs as some players haven't got the offers. It has been reported as a bug: https://answers.ea.com/t5/Bug-Reports/Eco-Workshop-Upgrade-Pack-5/m-p/9346233#M16334
Could you please tell us what Android device you are using?
What is the Stage and Level of your Eco Workshop? Could you please share a screenshot?
AHQ Guardian - Volunteer Moderator
Thanks for the response SalixCat. Here are the answers you asked for, with some screenshots and an update of my problem.
- I'm using a Google Pixel 4xl.
- I'm at Level 33 in the game, but I'm at level 3.3 in my Eco Workshop.
- I am not having a problem with the blue circle with numbers indicating that I have heirlooms to collect, which you highlighted in the red boxes in your response.
- My question is about the blue circle with the number 4 in the top left corner of my screen. It's usually next to an image of SimCash and a cupcake, but sometimes (like now) it's next to an image of a big yellow explanation point (!).
- I assumed the number 4 indicates how many packs I can buy, but maybe it means something else. I have no way of knowing since I can only ever see one "Featured" offer at a time since I started playing the game two months ago.
- For a long time, the only offer available to me was the Raise the Roof Architect Pack for $69.99 which I'm not interested in buying. After the Eco Workshop opened, my only offer available was the Eco Workshop Starter Pack for $6.99
- Yesterday I decided to purchase that starter pack. My only available offer then was Eco Workshop Upgrade 1 for $3.99 which I also bought.
- The game went back to only offering me the Raise the Roof pack. Coincidentally, when I started the game this morning, I momentarily could buy the Eco Workshop Upgrade 3 for $27.99, but now it's back to Raise the Roof.
- If I wanted to buy the Eco Workshop Upgrade 2, I can't because it was never available to me. If I want to buy the Upgrade 3 right now, I can't because Raise the Roof is my only option.
AHQ Guardian - Volunteer Moderator
