I can not enter the game

[dc_GR1NG0]

I can’t log in to enter the game on the PS4. And I also can’t access my PSN profile through EA. It writes to me, "Account Ineligible." Already changed the password, and nothing helps.

[EzyHawk · Accepted solution]

@dc_GR1NG0Have you done a password reset?
You can do this here:
https://signin.ea.com/p/web2/resetPassword
You may also want to read this: https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/

If this dont work please contact ea:
https://help.ea.com/en/contact-us/
Select game or service > Select Platform >Select Topic "Manage my account" > Select Issue "can't log in"

[EzyHawk · Accepted solution]

@dc_GR1NG0Have you done a password reset?
You can do this here:
https://signin.ea.com/p/web2/resetPassword
You may also want to read this: https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/

If this dont work please contact ea:
https://help.ea.com/en/contact-us/
Select game or service > Select Platform >Select Topic "Manage my account" > Select Issue "can't log in"